Shipping policy

Shipping Policy

Last Updated: August 18, 2026

At Christian Faith Marketplace, we want you to have the best possible shopping experience from the moment you place your order until it arrives at your door. Below you'll find important information about our shipping options, estimated delivery times, order tracking, and what to do if you need assistance with your shipment.

SHIPPING OPTIONS

We offer the following shipping options for orders placed through ChristianFaithMarketplace.com:

FREE SHIPPING

We are pleased to offer FREE SHIPPING on all orders over $100.

Orders that do not meet the $100 threshold will be charged standard shipping rates as outlined below.

STANDARD SHIPPING

  • Delivery Time: 3–5 Business Days

  • Cost: $8.00

Standard shipping is our most commonly selected option and is ideal for customers who want a balance of speed and value.

EXPRESS SHIPPING

  • Delivery Time: 1–2 Business Days

  • Cost: $15.00

Express shipping is available for customers who need their order delivered as quickly as possible. Orders placed after cutoff times or on weekends/holidays may begin processing the next business day.

ORDER PROCESSING & DELIVERY TIMES

In addition to the shipping timeframes above, please allow time for order processing before shipment.

Delivery estimates begin once your order has been processed and shipped. While we strive to meet the stated delivery windows, actual delivery times may vary depending on your location, product availability, order volume, carrier delays, weather conditions, holidays, or other circumstances outside our reasonable control.

Please note that delivery estimates are not guaranteed.

MULTIPLE-PACKAGE SHIPMENTS

Depending on the products included in your order and fulfillment location, your order may arrive in more than one package.

If your order is shipped separately, packages may arrive on different days. Receiving only part of your order does not necessarily mean that an item is missing.

When applicable, separate tracking information may be provided for individual shipments.

ORDER TRACKING

When tracking information is available, it will be provided using the contact information associated with your order.

Please allow time for tracking information to become active after receiving your shipping notification. In some cases, carriers may take additional time to scan a package into their system and update tracking details.

If you have questions about your tracking information or need assistance locating your order, please contact us.

SHIPPING DELAYS

Although we work to ensure orders arrive as quickly as possible, occasional delays may occur due to circumstances outside our control.

Potential causes of delays may include:

  • Carrier disruptions or unusually high shipping volumes

  • Severe weather or natural disasters

  • Holidays

  • Incorrect or incomplete shipping information

  • Product availability or fulfillment delays

  • Other unforeseen transportation or logistical circumstances

We appreciate your patience if an unexpected delay occurs and will be happy to assist with any questions regarding your order.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before submitting your purchase. Christian Faith Marketplace is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping address after placing your order, please contact us at info@christianfaithmarketplace.com as soon as possible.

We will make reasonable efforts to assist with address changes, but we cannot guarantee that an address can be modified once an order has entered processing or has been shipped.

LOST, MISSING, OR DELAYED PACKAGES

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend first checking around the delivery location, with other members of your household, and, when applicable, with neighbors or your local carrier.

If you are still unable to locate your package or believe your shipment may have been lost, please contact us so we can review the situation and help determine the appropriate next steps.

DAMAGED ORDERS

If your order arrives damaged, please contact us as soon as possible at info@christianfaithmarketplace.com.

To help us resolve the issue, please include your order number, a description of the damage, and photographs of the damaged product and packaging when available.

We will review the information provided and work with you to determine the appropriate resolution in accordance with our applicable store policies.

CHANGES TO THIS SHIPPING POLICY

Christian Faith Marketplace may update this Shipping Policy from time to time to reflect changes to our shipping practices, fulfillment processes, carrier relationships, or other operational requirements.

Any updates will be posted on ChristianFaithMarketplace.com with a revised “Last Updated” date.

QUESTIONS OR SHIPPING ASSISTANCE

If you have questions about shipping, tracking, or the status of your order, we're happy to help.

Please contact us through the Contact Us page on ChristianFaithMarketplace.com or email:

info@christianfaithmarketplace.com

Please include your order number when contacting us about an existing order so we can assist you as efficiently as possible.